Testimonials

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2/18/2015
Our refinance experience was great! It was quick, professional, painless and honestly our best mortgage experience ever. I have and will continue to sing DJ's praises and refer him to others.
 
Deana Forrester
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08/06/2014

Thanks DJ – with all the delays of the completion on the new home and changes in closing date, it was great to have you aboard to keep our stress level down on the financing. 
And was nice to see you at closing – especially driving from the Woodlands to the Galleria are.  Hope I don’t need another mortgage – but if I do – you’ll be who I find.
Sincerely,  Mr. White
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08/04/2014
DJ,
 
Thank you for the awesome job you did in refinancing my home mortgage. You were professional in all our interactions and worked on my behalf to resolve the issues that arose prior to closing. You were able to take a not so pleasant necessity, like refinancing a mortgage and make it as painless as possible. You were a pleasure to do business with and would recommend you to anyone who is looking for mortgage needs.
 
Thank you,
Lance
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05/16/14
Hi DJ,
 
I think you did a great job communicating throughout the process to close the Espinoza file. We closed on time, you actually showed up to closing and I think you take a lot of pride in what you do. I look forward to working with you in the future and will definitely keep you in mind for my future clients.
 
Best,
Melissa Mims
Realtor
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3/21/2014
D.J.
 
Having been through the buying process in the past, we had something to compare this experience with. Such a vivid difference!!!!! Thank you for your superb communication, timely follow ups and getting the job done way above and beyond what we could have imagined. We will certainly will be mentioning you EVERY time we hear of someone looking for an honest professional in your field!
 
In Gratitude,
Mark and Angela Wilson
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01/14/2014

DJ,

It was our pleasure to work with you as well.  We had a very good experience.

Sincerely,

Felipe Gomez & Mily Paras

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December 5, 2013

I just got my refinance signed.  I got the rate, closing costs, and other things I specified.  I wish to commend D. J. Arsenault for facilitating all this. He provided a direct phone number and could always be reached quickly. He was a professional and efficient guide throughout the process, always troubleshooting and either heading off problems before they arose or working with me patiently to get the solution.
Dixie Herrington
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November 4, 2013
DJ,
   
Thank you for doing your best and getting our loan closed before I left town. The closing went well.

Pura vida,
Robert Clark
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September 21, 2013
DJ

It was a pleasure doing business with you. You showed patience and persistence throughout. Kudos to you for helping me navigate the obstacles and eventually close the deal, particularly since my being self-employed is a significant hurdle to most of the larger banks.
 
Thanks again and stay in touch.
 
Troy
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August 28, 2013
DJ
 
Always a pleasure to work with professionals like you.
Be certain that I will referral my clients with you
kind regards

Francisco Molleda (Realtor Tu Casa Realty)
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August 17, 2013
Hey DJ!
 
Just wanted to say thank you for our bottle of wine!  Great surprise.  And thank you for all your hard work while working with us!  We have a referral coming your way (via Leslie, our realtor).  Hope it works out!
 
Thanks again!
Travis & Heather Jones

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August 16, 2013
DJ,
I just wanted to personally thank you for such a great experience with processing the loan for Travis and Heather Jones. I was so impressed with how fast you were able to get them closed and will definately recommend you to buyers! Thank you again! Have a great day!

Best Regards,
Leslie Elian (Realtor Coldwell Banker)
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July 27, 2013
DJ,
Thank you for such a professional and quick turn around on our cash out and refinance loan.  We tried the same process with Chase (our bank for 25
years) and your responsiveness and professionalism far exceeded the service we received from Chase.  My husband and I were extremely pleased with the expertise you provided!

Tom & Lynn Arthur
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July 23, 2013
DJ,
Thank you for your excellent service and professionalism!  Thank you also for the wonderful closing gift- you bet we will refer you to anyone we know!  How did you know my wife lived in Paris for 3 years?! She absolutely loved the wine case with the Eifel Tower on it--
 
Thank you- best to you and your family!
 
Craig 
 
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June 26, 2013
DJ,
Thank you so much for the beautiful wine holder/bottle. What a nice surprise! I have already reffered you to several people who need a loan, or need to refinance. We appreciate a well run business with good people. Good luck with your future business and pleasure.

PS I really appreciate our disc with or documents on it!

Raelene and Larry Neu

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May 19, 2013
DJ, 
I meant to thank you, for both the quick professioanl services to refinance and the beautiful wine box and bottle of wine.

Lisa Silvia
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May 16,  2013
DJ,
Thank you for the help with our cash out refinance loan. We appreciate how you worked with us on advising what was needed and preparing us for the loan. Communication is really important when it comes to getting a loan and the documents needed so it was really good working with you and being advised on what was needed. Obtaining this loan was the easiest loan we have ever dealt with and you were very accurate with your projections on what was probably going to occur so we were well prepared with how the loan was going to work out as far as figures. Thank you for your quick responses to us and working through this loan in a quick and timley manner.

Sincrely,
Heather Makarczyk
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April 11, 2013
DJ,
Thank you so much for your expertise and professionalism in my mortgage process.  As a first time home buyer, you provided plenty of needed guidance and advice when I needed it. I was very happy with your quick responses to my questions and concerns.  Because of your hard work, the whole process went much smoother than I expected.  I am so happy to be in my new home and will definitely recommend you to all my friends and family.

Will Olterman
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February 21, 2013
DJ,
I just wanted to take a moment to personally thank you for all your assistance in my recent home refinance.  I chose Texas Premier Mortgage because of your professionalism and genuine interest in making my loan process as easy and painless as possible.  I appreciate that you were always available to take my calls, that you returned calls with information, as promised, and that you always followed up with whatever I needed and/or requested.  As well, having the closer come to my home for the final paperwork made my life so much easier.  Should I ever have need again of a mortgage company or should I have friends who need such, I will certainly recommend not only Texas Premier Mortgage, but you, in particular.  Again...thank you so very much for you wonderful attitude and assistance. 

Becky Dillon Smith
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2/12/2013

Mr. DJ:
 
Thank you so much for the bottle of wine.  That was so nice of you.
It was such a good experience getting the home refinanced.  You are very knowledgeable in what you do.
Also, thank you for the CD disk.
It’s not every day you hear of someone wanting to get a loan for a new home or to refinance but if I ever do, you will be the one I refer them to.
 
Thank you again for the way you handled everything.
Have a Blessed Day,
Ken Reed
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February 7, 2013

Thank you for your assistance in refinancing my home.  DJ, I appreciated your professional manner, your directness and focus on business and giving me the information I needed.  I very much appreciated being able to do everything electronically and having the notary from the title company come to my house for the closing, at my convenience, was wonderful.  I have done a number of closings, due to purchase or refinance and this was the best experience by far.  Your company was the most reasonable in the amount of documentation required and in how quickly things were finalized.  I will certainly recommend you to others who are considering a refinance. 
 
Harriet Arvey
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1/21/2013
"The refinancing of my house could not have gone any better. After doing extensive research and talking with several possible lenders I decided to work with DJ Arsenault and Texas Premier Mortgage. We started the process about a week before Christmas and ultimately closed the transaction on January 10th. DJ was true to his word when he told me about three weeks to complete. He also was quick to respond whenever I had a question or concern…the entire process was very seamless. I highly recommend DJ and Texas Premier Mortgage. Thanks for a job well done DJ!"
 
Thanks and be well,
 
Dan Creel
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January, 19 2013

My husband and I were looking to refinance at a lower rate and term. Unsure I went on-line for quotes. I received response from several lenders. We choose Texas Premier Mortgage because of D J Arsenault. He was so professional, helpful and caring. He made the process so easy and was always available to answer questions. I would highly recommend Texas Premier Mortgage and especially D J Arsenault. Looking out for our best interest DJ was able to lock us in at a lower rate by 2% and term by 15 years. Never had to leave my computer and signed the papers at my kitchen table. We closed on 1-4-2013 and it was so easy. Thank you to DJ and Texas Premier.
 
Lei Cooke
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December 24, 2012

Thank you for the wine, DJ.  It will be well enjoyed--and the box is absolutely beautiful! 
 
Also, what a great idea the CD is!  I really appreciate how seamlessly you handled my Refi and will recommend you highly to friends and neighbors in need of a loan. 
 
Merry Christmas and the best of New Years to you and your family! 
 
Kathryn
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12/22/2012

My husband and I were first time home buyers, and were really unsure on what the process entailed. However, our lender, DJ Arsenault helped us every step of the way. He was more than just a business partner, and by interacting with him we could tell that he truly enjoyed his job. It was like he genuinely cared about us, and made sure that we were always on top of what was going on through each process. I would recommend him as well as Texas Premier Mortgage to anyone who needs it. He helped us out in so many ways, and we cannot express how thankful we are to have been referred to him. We are very happy, and loving our new house!

Kelsey & Justin Nelson
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December 20, 2012

DJ Arsenault has helped me purchase and refinance my home. We were first time home buyers and it was suprisingly simply. I will continue to tell my friends and colleagues about your services. Really appreciate all your hard work and the smooth loan transactions. Hope you have a very merry Christmas!

David Heinemann
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December 07, 2012

I had a great refinance experience with you and Texas Premier Mortgage.  I know I can be a challenging customer to work for at times but you were patient and respected my need to perform thorough due diligence.  You also assisted with with my education process and provided any piece of information I asked for on paper and without hesitation, to help me make a final decision.  This wasn't something I experienced with every lender I was shopping.  One lender told me, "you can write it down if you want" when I asked for scenarios on paper.  Customer service as a whole seems to be on a steady decline these days, but that wasn't my experience with you.
Keep up the good work and I'll be happy to recommend you to anyone I know looking for a mortgage.
 
Merry Christmas to you and your family and we wish you continued success!

Jeff & Melanie Graybill
Katy, TX
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December 05, 2012
The first time I refinanced my home I did not know who to trust or what to believe. After speaking with DJ and researching his license and company I felt very comfortable especially since they are in good standing with the BBB. He treated me like I was a friend or family member. We have refinanced with DJ twice now and I highly recemmend him to everyone I know as well as anyone interested in a mortgage. He is good on his word.

Crosby Family
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November 21, 2012

DJ,

Thank you for all your help with our refinanced. Knowing you are a BBB accredited Business and multi positive reviews, I got the confident to apply and everything they said about you is true!. Smooth process, simple and professional. I would gladly recommend you to my friends.
Happy Thanksgiving to you and your family!

Diane Cayetano
                                                                                                                                              

October 16, 2012

DJ,

This is our second home financing transaction with Texas Premier Mortgage. Last time it was a very easy and streamlined process that we enjoyed. It was great to see that the process was as great an experience as it was last time. DJ, you made this process seem effortless, even though I know you worked very hard for us. This will go a long way in helping our retirement years.

Kent & Karen Morrison
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September 26, 2012

DJ:

We have purchased and refinanced many homes over the past 40 years. Our recent refinancing through D.J Aresnault was the simplest and most professional we have ever experienced. Not only did we receive a much better rate and lower closing costs tha anyone else was offering, the transaction was completed in a two short weeks with minimum effort on our part. Everyone on the Texas Premier team did their work quickly, efficiently, and exactly as promised. We do not hesitate to recommend them to anyone seeking home financing.

Paul & Penny Stanaford
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9/14/2012

DJ,

Thank you for all your help with the purchase of my new home. You were always very helpful when I had questions or needed any advice. You made the process so easy! Look forward to working with you again, and recommending you to anyone who is in the market.

Thank You,
Ryanne Kennedy
Houston, TX
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 September 14, 2012

DJ,

Thank you very much for your help with all of this. You have been very kind and patient with all of our questions. Actually, the public notary that helped us out did express interest in refinancing as well so she may contact you. Again, thank you for your help and professional services.

Regards,
Rebecca Suarez (Becky)
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8/17/2012

Dear DJ Arsenault:

Thank you for your efforts that helped our recent transaction at 24601 Haigshire a success. It is gratifying to work with someone who is so dedicated to doing a good job in a timely manner. I am looking forward to our next opportunity to work together.

Sincerely,

Demeria Roberts Realty
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8/10/2012

DJ:

Thank you very much for working with Jamie and me on the purchase of our new home. In addition to locking in a fantastic rate, Texas Premier has been incredibly responsive to our questions and needs from the very beginning, taking the time to explain everything to us. And knowing that you guys are a BBB Accredited Business put us at ease- we knew we came to the right people. I recommend anyone looking for an experienced and trustworthy mortgage professional to give you a call. Thanks again for everything.

David & Jamie Mendoza
The Woodlands, TX
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8/9/2012

To Whom It May Concern:

The purpose of this letter is to express our gratitude to Mr. D.J. Arsenault and Texas Premier Mortgage for the outstanding professionalism and efficiency with which they managed our home refinancing process. For Me and My Family finding Mr. Arsenault and Texas Premier Mortgage meant finding a light in the darkness after having mislead for a long time by our previous Lender Bank with the purpose of keeping us with them paying much higher interest rates.

I will definitely recommend Mr. D.J. Arsenault and Texas Premier Mortgage to whoever has the need to refinance or buy a house, for I have no doubt that Mr. Arsenault and Texas Premier Mortgage will provide the best business solution for them.

Again, on behalf of Me and My Family we say to Mr. Arsenault and Texas Premier Mortgage:

Thank you very much!

Anastacio R. Garza
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7/06/2012

To Whom It May Concern:

DJ Arsenault successfully negotiated a home mortgage for us at a favorable rate. The process DJ followed was expedient and always as he planned. There were no "surprises" at closing as his preparation was excellent. During the process the auditor needed verbal confirmation about my employment. I don't have a traditional job and am off for the summer. Getting the confirmation was a challenge but through DJ's perserverance he made it happen.

I recommend that you work with DJ in your pursuit of a mortgage.
James A. Edson
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May 15, 2012

Hi DJ,

Thank you for your time and patience answering our questions and keeping us moving forward. Without doubt this was the easiest closing ever. No surprises and no aggravation. We appreciate your assistance and would not hesitate to call you on the future.

Again, thanks and take care.
John
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March 22, 2007

Dear D.J. Arsenault:

This letter provides me the opportunity to show my gratitude for your greatly appreciated assistance on making my first home buying experience a "walk in the park." With so many different mortgage options to choose from, home buying can be stressful and confusing. You were willing and able to explain with immense patience the difference between them, and with your help we came to a conclusion on what option was best for me considering my financial constraints at the time. Considering the instability of the economy at this time, and how it reflected on the mortgage rates; I am thankful for your expertise.

It is with distinct pleasure that your recommendation has been known to my friends and associates. Once again, my express thanks to you for all of your help.

Best Regards,
Miguel Guerra
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January 21, 2007

This letter is to state that I have known DJ Arsenault for over 5 years. I have worked with him closely on a deal to purchase a home in an upscale neighborhood inside the loop near the Texas Medical Center.
Mr. Arsenault was very professional, kept me informed during the process and was key to the transaction being successful. I would like to highly recommend Mr. Arsenault as a loan officer and as a professional in the real estate industy.

Sincerely,
Luther L. Mayberry
Real Estate Investor


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